Effective Date: 25th of January, 2025
Last Updated: 25th of January, 2025

CharityLink is committed to ensuring digital accessibility for everyone, including individuals with disabilities. We strive to create a platform that is inclusive, user-friendly, and accessible to all users, regardless of ability.

 

1. Our Commitment

To provide an accessible experience, we are actively working to meet or exceed the accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA compliance. These guidelines ensure that our app and website are:

• Perceivable: Information is presented in ways that users can perceive.

• Operable: Navigation and functionality are available to everyone.

• Understandable: Information and user interfaces are clear and intuitive.

• Robust: Content can be reliably interpreted by assistive technologies.

 

2. Measures to Support Accessibility

To ensure accessibility, we have implemented the following measures:

• Regular Audits: We conduct accessibility testing using automated tools, manual reviews, and user feedback.

• Inclusive Design Practices: Accessibility is integrated into our design and development processes.

• Training for Team Members: Our developers and designers are trained on accessibility best practices.

• Assistive Technology Compatibility: CharityLink supports screen readers, keyboard navigation, and other assistive technologies.

 

3. Accessibility Features

The following features are designed to enhance the accessibility of our platform:

• Alternative Text for Images: All non-text content includes alternative descriptions.

• Keyboard Navigation: Users can navigate the platform without a mouse.

• Adjustable Text Size: Content is readable and can be resized without loss of functionality.

• High Contrast Mode: Text and visuals are optimized for users with visual impairments.

• Clear Labels: Forms, buttons, and links include descriptive labels for assistive technologies.

 

4. Continuous Improvement

Accessibility is an ongoing effort. As technology and standards evolve, we are committed to improving the usability and accessibility of CharityLink. We regularly review our platform and update it based on new guidelines, user feedback, and accessibility audits.

 

5. Feedback and Contact Information

We welcome your feedback on the accessibility of CharityLink. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• Email: charitylink@charitylinkapp.com

We aim to respond to accessibility-related inquiries within 2 business days.

 

6. Third-Party Content

While we strive to make all content on CharityLink accessible, certain third-party integrations (e.g., payment gateways or external links) may have their own accessibility limitations. We encourage users to contact those providers directly if you encounter issues.

 

7. Accessibility Standards and Legal Compliance

CharityLink aims to comply with relevant accessibility laws, including:

• Americans with Disabilities Act (ADA) for U.S.-based users.

• Equality Act 2010 for users in the UK.

• General Accessibility Standards for global compliance.

 

8. Statement Updates

This Accessibility Statement may be updated as we continue to improve accessibility on our platform. Please check back periodically for the latest information.

 

Thank You for Supporting Inclusion

At CharityLink, we believe that inclusivity is key to making a positive impact. Thank you for helping us create a better, more accessible experience for everyone.